I’m a people-centric prblem solver

Joe Tao / Product Designer in London / Mobile products, growth UX, AI workflows, commerce systems

My tech stack

Selected work

Recent Mobile Product Work

A selection of recent mobile product flows across AI-agent steering, travel planning, booking, and shared decisions, combining active team products with safely redacted confidential work.

  • Years2024-2026
  • RoleProduct design, mobile UX, frontend
  • ScopeiOS-focused UX, cross-platform flows, wireframes
  • EvidenceFour UI and wireflow exports, redacted where required
View mobile work
Recent mobile product work across trip planning and AI-agent decision interfaces

Dēpology Design System

I turned repeated mobile shopping hesitation into clearer navigation, buybox, cart, checkout, and reusable product-page rules for a scaling skincare brand.

  • Years2025
  • RoleProduct Designer
  • ScopeCommerce UX, design system, handoff rules
  • Result2x checkout conversion, 50% lower cart abandonment
Read case study
Dēpology mobile commerce design system preview

Worldover Risk Command

I turned scattered compliance signals into a command workflow for risk triage, production tracking, threshold alerts, and reporting readiness.

  • Years2026
  • RoleProduct Designer
  • ScopeSaaS workflow, dashboard IA, high-fidelity prototype
  • ResultClearer product story for review, sales, and build planning
View case study
Worldover Risk Command dashboard preview

Explainable Property Search

I designed an AI property search flow that turns natural language into editable filters, match reasons, and clearer user control.

  • Years2026
  • RoleProduct Designer
  • ScopeTechnical UX, search logic, moderated testing
  • ResultFaster tasks, fewer query rewrites, higher confidence
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Black and white wireframe preview for Explainable Property Search

Worldschooling

I narrowed a large booking-platform vision into a launchable path for parents to compare programmes, judge fit, and place a deposit.

  • Years2025
  • RoleProduct Designer
  • ScopeRelease scope, journey design, visual system
  • ResultLaunch-ready education travel decision path
Read case study
Worldschooling homepage redesign preview

Travel to Qin

I rebuilt a travel sales page around trust before enquiry, using destination context, itinerary proof, service clarity, and CMS-ready content blocks.

  • Years2024
  • RoleProduct Designer
  • ScopeWebsite UX, brand system, CMS build
  • ResultClearer international-facing sales surface
Read case study
Travel to Qin responsive website preview

Nihao Serica

I shaped an unfinished cross-cultural web direction to explore trust, tone, hierarchy, and brand application for China-facing service audiences.

  • Years2024
  • RoleProduct Designer
  • ScopeWeb direction, visual hierarchy, brand logic
  • ResultCapability marker for international service design
View Live Site
Nihao Serica web experience cover preview

TUTU Future

I built a playful education identity system across logo, palette, mascot, poster language, and reusable campaign templates.

  • Years2024
  • RoleBrand Designer
  • ScopeIdentity system, campaign assets, templates
  • ResultFlexible brand kit for youth education campaigns
Read case study
TUTU Future logo design grid preview

Experience and education

EXPERIENCE

Experience

TUTU VIEW

Own end-to-end product design across three cross-border platforms, from research and IA through design systems, launch, and optimisation. Built human-reviewed AI workflows that cut delivery cycles by 70%, build time by 40%, and monthly creative overhead by £2,000+, while analysis of 400+ user sessions shaped three roadmap priorities. Alongside product work, directed digital touchpoints and live technical production for events at Gibson Hotel Dublin, Royal Thames Yacht Club, and Hotel Cafe Royal.

Dēpology

Led a research-driven DTC funnel redesign that doubled checkout conversion across two launches. Built reusable components and handoff standards that cut production time by 30%, then connected campaign promise with user behaviour to reduce test cycles from 14 to four days and contribute to 50% lower cart abandonment.

Travel to Qin

Turned interviews, focus groups, and field studies into a 20-page mobile wireframe and information architecture. Designed scalable prototypes and publishing patterns across Shopify and WordPress, including an internal CMS that cut development time by 50% and labour cost by 30%.

manila.design

Used interviews and Google Analytics to identify seven conversion blockers, then redesigned priority journeys to reduce drop-off by 10%. Built responsive UI patterns and production-ready handoffs across product, content, and checkout.

Quadtalent

Took sole UI ownership mid-project and shipped an enterprise website with minimal revision after learning front-end fundamentals in three days. Designed a B2B dashboard and 12 data visualisations that made complex information clearer for C-suite decisions.

EDUCATION

Education

University College London

Distinction. Research contributor and co-author of an ACM CHIWORK '25 paper; invited through UCLIC to present findings at Google.

University of Leeds

First Class. Thesis with Distinction selected for New Designers 2023 and published on Dezeen Magazine.

  • #Product UX
  • #Research
  • #Design systems
  • #Conversion
  • #AI workflows
  • #Handoff
EXPERIENCE

Experience

TUTU VIEW

Own end-to-end product design across three cross-border platforms, from research and IA through design systems, launch, and optimisation. Built human-reviewed AI workflows that cut delivery cycles by 70%, build time by 40%, and monthly creative overhead by £2,000+, while analysis of 400+ user sessions shaped three roadmap priorities. Alongside product work, directed digital touchpoints and live technical production for events at Gibson Hotel Dublin, Royal Thames Yacht Club, and Hotel Cafe Royal.

Dēpology

Led a research-driven DTC funnel redesign that doubled checkout conversion across two launches. Built reusable components and handoff standards that cut production time by 30%, then connected campaign promise with user behaviour to reduce test cycles from 14 to four days and contribute to 50% lower cart abandonment.

Travel to Qin

Turned interviews, focus groups, and field studies into a 20-page mobile wireframe and information architecture. Designed scalable prototypes and publishing patterns across Shopify and WordPress, including an internal CMS that cut development time by 50% and labour cost by 30%.

manila.design

Used interviews and Google Analytics to identify seven conversion blockers, then redesigned priority journeys to reduce drop-off by 10%. Built responsive UI patterns and production-ready handoffs across product, content, and checkout.

Quadtalent

Took sole UI ownership mid-project and shipped an enterprise website with minimal revision after learning front-end fundamentals in three days. Designed a B2B dashboard and 12 data visualisations that made complex information clearer for C-suite decisions.

EDUCATION

Education

University College London

Distinction. Research contributor and co-author of an ACM CHIWORK '25 paper; invited through UCLIC to present findings at Google.

University of Leeds

First Class. Thesis with Distinction selected for New Designers 2023 and published on Dezeen Magazine.

  • #Product UX
  • #Research
  • #Design systems
  • #Conversion
  • #AI workflows
  • #Handoff

Personal statement

Portrait of Joe Tao

I’m Joe, a London-based product and experience designer working across digital products, live events, and AI-enabled operations. I turn complex requirements into clear journeys, reliable handovers, and polished experiences.

Across UX and product work, I use HCI research, behavioural data, information architecture, interface systems, prototyping, and human-reviewed AI workflows to move from ambiguity to measurable outcomes.

I bring the same systems thinking to live delivery. Across six events in the UK, Ireland, and Italy, I’ve coordinated venue teams, guest journeys, run of show, AV playback, live streaming, production assets, contingencies, and stakeholder communications.

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